124 thoughts on “Support

  1. Fran says:
    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)

    whats the functionality of the check offline in the files. Its for acces the files when internet is over?

    1. Fabian says:
      VN:F [1.9.22_1171]
      Rating: 0 (from 0 votes)

      Two:
      1. files newly uploaded in a review state
      2. drafts, where meta data is missing

  2. Fabio says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    I had interest in buying the pro version, but did a test with the free version and is showing Error -200: HTTP Error when I bring up files. Now do not feel confident to buy the plugin.

  3. Riaan says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Using WP-filebase “free” I was able to right click on files on the front end file list and have “Delete file” as an option.
    It does not work any more. How can I fix it?
    Do I need to buy the”Pro” version?

  4. Jaap Postma says:
    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)

    Big problems after update to last version: can’t select files or select a browser page:

    Fatal error: Function name must be a string in /var/www/vhosts/lekkeropweg.info/subdomains/nrgvalue/httpdocs/wp-content/plugins/wp-filebase/classes/Ajax.php on line 27

    1. Fabian says:
      VN:F [1.9.22_1171]
      Rating: 0 (from 0 votes)

      Has been fixed with latest update.

  5. Jaap Postma says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Hello Fabian,
    Are the links to documents made with Filebase Free keep functioning on the WordPress pages when I switch to the PRO version?
    Should I uninstall the free version before the PRO can be set?

    1. Fabian says:
      VN:F [1.9.22_1171]
      Rating: 0 (from 0 votes)

      Hello Jaap ,
      https://wpfilebase.com/get-wp-filebase-pro/upgrading-from-wp-filebase-free/

  6. Mich says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Hi! I am having an issue when I upload a file. Please screenshot: http://screencast.com/t/4COr2mqRMs

    Would you please help me fix the issue?

    Thanks!

    1. Fabian says:
      VN:F [1.9.22_1171]
      Rating: 0 (from 0 votes)

      Update to latest version: https://github.com/f4bsch/WP-Filebase

  7. Angie says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    I am using the Free version of WP Filebase. I am now seeing this error “WP-Filebase API request error:WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => Connection timed out after 5000 milliseconds ) ) [error_data] => Array ( ) )” – is there a fix for this? OR do I have to upgrade to the Pro version?? If I do upgrade, will this error go away?

    1. Fabian says:
      VN:F [1.9.22_1171]
      Rating: 0 (from 0 votes)

      This should only be a temporary issue.

  8. Andrea says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Hi Fabian,
    Is there a way to change system’s thumbnail generation code?
    I will explain better:

    I have some images with white (RGB 255,255,255) background; the system generate thumbnails cutting the white space, so the thumbnails have different size ratio. Is there a way to solve this?

  9. tech says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    “Activation failed: Connection to license server failed. Make sure the server has an internet connection. ”
    my provider said there is no proxy on the web server.
    how can i fix this problem. ?

  10. kurt says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Is this product supported? No updates for two years, no comments for 16 months, no facebook page, no Tweets for several years.

Leave a Reply to Riaan Cancel reply

Your email address will not be published.