124 thoughts on “Support

  1. Ross Gile says:
    VN:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    I love this plugin – especially if I can get this last bug fixed. Most of my files are secured. When I grant access to particular users, it won’t allow me to add users who have an email-address formatted WP userid. I can only grant access to those who have non-email address formatted WP userid. I created a premium support ticket a few days ago but haven’t heard from anyone yet.

  2. Neijah says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Hello,

    The WP-Filebase’s WordPress admin page is blank when I try to access it. This happens when I try to click on any of the links in the WP-Filebase menu. What could be the problem?

  3. Mallut Tumblrt says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    The remote upload feature i.e sideloading is good but sometimes for larger files as I start upload page loads for much time and then shows progress bar not completed to 100%.Then nothing happens and file is not copied into filebase.

  4. VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    File tree image keeps spinning

    The filetree does work in WP 3.7.1, but only when you connect a post.

    I does not work when you put an filetree shortcode in an page.
    Then the loading image keeps spinning.

    PS. I am using WP Filebase Pro

  5. saber says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Hi, I installed on my website to wpfilebas. Settings, the not knowing, “wp-content/uploads/filebas” text to “wp-admin” did. now can not log into my admin panel. please help.

    In other problems that arise from wpfilebase have on my website. cPanel can not login to the message.

  6. Adrian says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Hi,

    I want to embed a shortcode directly into the search page on my site but do_shortcode() function doesn’t seem to give me the full table just the results any suggestions?

  7. Adrian says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Hi,

    I love the plugin but I am wondering how to use do_shortcode(‘[wpfilebase tag=list tpl=data-table /]‘) and get the full table with pagination and css? At the moment it displays as a standard table.

  8. VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    when I try to upload files by url I get 404 error
    I have another site with the same plugin but I don’t have this issue there
    I deactivated all plugins ,changed the theme but no use
    any ideas??

  9. Dallas says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Hi,

    Having some issues with my filebase pro. When I click on a file it goes to a blank page, my files are setup through dropbox and it shows they are synced properly, but cannot download. I view the tiny url through the admin panel and file links work.

    I do see an error Ghostscript not working properly. Not sure if this is related.
    Any help is appreciated!

    1. Fabian says:
      VN:F [1.9.22_1171]
      Rating: 0 (from 0 votes)

      Hi Dallas, could you please raise a ticket at //wpfilebase.com/got-wp-filebase-pro/premium-support/

      Regards
      Fabian

  10. Abby says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Is there an auto archive feature? So perhaps files after a year etc are automatically archived?

    Abby

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