Unable to use plugin after web host change

[Farris]

Please help!
We’ve moved our site from Hostgator to Siteground. Since then we’re unable to use the plugin because it keeps asking for a password. I’ve disabled the plugin on the site and even tried to disable it here, hoping that would help. Can’t disable here. It tells me I have first disable on our website. I even deleted the plugin from the defunct files on Hostgator.

What do I do?

• This topic was modified 10 years ago by Farris.

[Cordula]

We have the same problem, you are not alone…

[RON KOHL]

Same problem here. My list of sites actually shows three entries. One is displayed as “disabled” and the other two are “enabled”. Unfortunately the only URL I need to work is one of the enabled ones, but it’s still not working in the backend of my site.

[Farris]

And I guess until Fabian gets back from vacation or out of the hospital (OK not really funny), we’re stuck. As much as I love this plugin, there’s gotta be something a little more stable.

[Farris]

Has anyone heard from Fabian? I hope we’re not orphans. 🙁
As far as I’m concerned, this is the best plugin of this type, but I can’t keep buying new licenses (my only solution to the current problem – just get a new license).

[Author]

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