Trouble with Batch Upload – Files are undefined

WP-Filebase Pro Forums General Support Trouble with Batch Upload – Files are undefined

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  • #631
    Remco
    Participant

    Hi,
    I’ve trouble with the Batch Uploader. All the files that I upload are changed to ‘undefined’ after the upload succeeded.
    I noticed that all these files were uploaded correctly and remain in the path wp-content/uploads/filebase/.tmp/ . These files have .tmp extension.

    What I tried so far:

    • Different Filetypes: jpg, txt, zip, tif
    • Small and big sizes: 736 bytes to 13 MB
    • Chmod 777 of all folders inside the filebase-folder
    • Changed the settings suggested on the troubleshooting-page: //wpfilebase.com/documentation/troubleshooting/
    • Updated to the latest plugin-version and WP-version (after I noticed the problem)
    • Used different browsers: Firefox and Chrome
    • Single uploads work correctly
    • I don’t use FTP-Sync at the same time, which could cause permission-problems (but I had before)

    Thanks in advance for help.
    Regards,
    Remco

    #632
    Fabian
    Participant

    Hi Remco,

    please try it after disabling all other plugins. If that’s working, re-enable them one-by-one to find out which one is conflicting.

    If it’s still not working, please send me a support request at //wpfilebase.com/got-wp-filebase-pro/premium-support/

    Regards
    Fabian

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