WP-Filebase Pro › Forums › General Support › File download has stopped working
Tagged: downloads failing
- This topic has 3 replies, 1 voice, and was last updated 8 years, 4 months ago by cpsyctc.
- 2015-01-05 at 16:58 #3394
I had wp-filebase pro working fine on a new WP site but now it’s failing for all downloads. Instead of getting a download I get a message like this:
Downloading User : Guest (IP: 188.8.131.52 , 5d60a51d.skybroadband.com) Whois : http://whois.arin.net/rest/ip/184.108.40.206 File ID : 5 File Name : CORE-OM File Path: lang-eng(2)/CORE-OM.pdf Referer : http://www.coresystemtrust.org.uk/instruments/core-om-information/
I have tried turning on and off:
Disable download permalinks
Always force download
Send HTTP-Range header
Disable HTTP Caching
and I’ve tried deactivating two other plugins:
WP Super Cache
and I’ve tried deactivity WP-Filebase (i.e. it’s there as well as WP-Filebase Pro)
None of these changes is changing the problem. The downloads are crucial to the site and I wanted the features that WP-filebase pro seemed to offer but it’s no good if it doesn’t work!2015-01-05 at 17:50 #3397
Well I have managed to debug this myself by reversing the only change I could think of that I’d made which was that I’d added download notifications. That’s the problem: if I delete them from the files the files download fine again.
This looks like a clearcut bug. I liked the notifications so I hope it can be fixed.2015-01-17 at 13:32 #3612
The latest updates of wp-filebase pro and wp-filebase download logger seemed to me to claim to have fixed this problem. They definitely haven’t for me. The bug is perfectly reproducible: no notifications: downloads work fine, add notification, downloads fail going straight to a download notification page but not giving a download. WP 4.1 running LightFast theme with wp-filebase 0.3.0.06 (not activated), wp-filebase download logger 1.0.2 (activated), wp-filebase pro 3.2.05 (activated). I’m happy to try to collaborate with debugging this if you tell me how I can do that.2015-01-24 at 11:09 #3670
OK. Installing the latest version of download logger (1.0.3) seems to have fixed this issue. Thanks.
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