Troubleshooting

There are some settings which could prevent the plugin from working properly with certain blog configuration and other plugins. Here’s a list with all critical options and their safe value. If you experience problems using WP-Filebase, you should set all options to the safe value. Then set the desired value of each option step-by-step while making sure the plugin still works properly. When you have spotted the option causing trouble, please contact us.

NameSafe Value
Search Integrationunchecked
Disable download permalinkschecked
Send HTTP-Range headerunchecked
Disable HTTP Cachingchecked
Accept empty referrerschecked
Disable ID3 tag detectionchecked
Search ID3 Tagsunchecked
 

 

Issues with filebrowser

Uses jQuery plugins, so any plugins that replaces the jQuery can conflict
on iOs, filebrowser templates remove the a-tag!

 

 

Remote Sync

If you get an error during Dropbox sync like “cURL-Error (52): Empty reply from server”, disable open_basedir in PHP.ini.

82 thoughts on “Troubleshooting

  1. Julius Wulf says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Hello,

    I am having trouble donloading mp4 files, there seems to be an issue with the MIME types… below is the error I see in the console:

    Resource interpreted as Document but transferred with MIME type application/octet-stream

    Can you recommend a solution for this?

    1. Julius Wulf says:
      VA:F [1.9.22_1171]
      Rating: 0 (from 0 votes)

      OK I have got it to play mp4’s by adding :

      case ‘mp4’:return ‘video/mp4’; to the download.php file.

      But now it just plays the file in a new tab instead of downloading it. Ideally I would like to give the user the option of viewing in the browser or downloading the file.

  2. erik says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    WP filebase uses cookies. Can I uncheck or check something in the settings to stop the use of cookies?

  3. RW says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    I’ve saved my download file with access permission of “subscriber”. But when already logged in as a subscriber and I click to download the file, it asks me to login again saying the file is inaccessible.

    How do I fix this?

    Thanks,
    Bob

  4. Sam says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    The plugin cannot analyze the language file of wp-filemanager. Error wrt Low-Memory-Modus. Putting php_value memory_limit 64M to htaccess file did not solve the issue. Any ideas?

    Thanks
    Sam

  5. Jörg Dietrich says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Hello, sorry my question has not been answered! 🙁
    How can I delete unused folders (categories) in Explorer?
    The folders are locked and can not be deleted via the explorer!
    What can I do?

    Thank you
    Jörg

  6. Will says:
    VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Not sure if this is possible but we need WPfilebase pro to work with a FTPS server. IS there a way to have it communicate even if we need to edit a few things?

    1. Fabian says:
      VN:F [1.9.22_1171]
      Rating: 0 (from 0 votes)

      This will be added with the next update.

      Regards
      Fabian

  7. TM says:
    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)

    Dear Fabian,

    I was just wondering if there is a way to rate the individual uploads?

    In the demo page I can see that even two rating plugins are installed, but none of them seem to work with the actual files / file pages.

    This is a really important function for me, and if you could confirm that it can be done somehow, I will go ahead and purchase the Pro version of your plugin.

    Thanks in advance!

    Best,
    TM

  8. VA:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    hello, how can I add to email template in EmbeddedForm.php the custom field?

    I need to get the content of custom field notes attach to email.

    $notify_message .= __(‘Notes/Poznámka/Message/Správa: ‘) . $file->file_custom_notes() . “\r\n\r\n”;

    How can be this done?

    the Custom field is Notes|notes in setup

    Thank you for fast answer

    Daniel

  9. cmaudano says:
    VN:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    Received an error when trying to replace a file using the “edit” within the page.
    “Failed to update DB! Incorrect integer value: ” for column ‘file_size’ at row 1″

  10. cmaudano says:
    VN:F [1.9.22_1171]
    Rating: 0 (from 0 votes)

    I use the “File URL” link to link words to a file within the WP-Filebase. Where do I find the code to add target=”_blank”?

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