When using WP-Filebase built-in PDF indexing mechanism, you might find a lot of error messages like "File has unbalanced q/Q operators (too many Q’s)" in your server's log files, filling up the hard drive and keeping the CPU busy. (more…)
Read MoreTroubleshooting
Troubleshoot uploader HTTP errors
It might happen that the advanced drag&drop asynchronous uploader does not work, failing with a "-200: HTTP Error" or similar. (more…)
Read MoreNGINX compatibility
WP-Filebase Pro works with Apache2 and NGINX. Some additional configuration might be required:(more…)
Read MoreGhostscript not working
When you get a message like Ghostscript at /usr/bin/gs does not work properly! there is something wrong with your server configuration or your host's security settings do not allow PHP to execute external programs. Getting Ghostscript to work is not covered by WP-Filebase Support. Please get in touch with your hosting provider.To test if Ghostscript is working, use this PHP...
Read MoreUploader not working with HTTPS
If you are experiencing issues during uploads with the Batch Uploader (aka. Drag and Drop uploader, Flash Uploader), take a look into your browsers error console. (more…)
Read MoreEmbedded Form Upload not working
With 3.2.06, the security of embedded forms has increased. This can cause trouble if shortcode is placed outside a normal post or page. (more…)
Read MorePDF, DOCX Keyword Indexing not working
In some cases, keyword indexing of PDF, DOCX or ODT need a special server configuration in order to work. (more…)
Read MoreFix Allowed memory size of X bytes exhausted
The following error can occure when syncing large PDF files:
(more…)
Read MoreAmazon S3 PermanentRedirect Error
With some S3 bucket configurations, this error occurs when downloading a file hosted on S3: (more…)
Read MoreFix: Unable to insert item into DB
Wehn you are getting an error like
Unable to insert item into DB! Unknown column 'file_password' in 'field list'
when adding a file, try to disable and re-activate WP-Filebase Plugin. If the error still occurs it's becuase the MySQL permissions are set too low. ALTER TABLE queries must be allowed.
If hav no clue how tu change MySQL permissions, ask you hosting provider....
Read MoreFile Browser not loading, Editor Plugin gives Internal Server Error
The information in this article is deprecated. WP-Filebase (Pro and Free) don't request to PHP files inside the plugin directory anymore.If the File Browser keeps loading forever or returns "Internal Server Error", its most likely a file permission issue. Some servers with suPHP are configured so that PHP files that are writable (CHMOD 777) cannot be accessed, giving a 5...
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